Privacy

Last updated: Aug 28th ,2025

Amperoid (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our shared power bank stations, mobile applications, and related services (collectively, the “Services”).

1. Information We Collect

We may collect the following types of information from you when you use our Services:

Account Information: mobile phone number, email, or third-party login credentials (e.g., WeChat, Alipay, Google, Apple ID).
Payment Information: credit/debit card details, e-wallet accounts, or other billing information (processed by secure third-party payment providers).
Usage Data: rental and return times, device ID, location of rental/return station, usage duration, and any reported issues.
Device Information: IP address, device model, operating system, app version, and cookies (when accessing via our app or website).
Location Data: to provide nearest station information and rental tracking (only with your consent).

2. How We Use Your Information

We use your information for the following purposes:

To process rentals, returns, and payments for shared power banks
To manage your account and transaction history
To provide customer support and handle disputes
To send important service notifications and updates
To improve and optimize our Services
To display promotions or advertisements (on devices, in-app, or via email/SMS) with your consent
To comply with legal and regulatory requirements

3. Sharing of Information

We do not sell your personal data. We may share information only in the following circumstances:

With payment processors to complete transactions
With venue partners (e.g., malls, restaurants) for operational support
With service providers such as cloud hosting, analytics, or customer service platforms
If required by law enforcement or regulatory authorities

4. Data Security

We implement encryption, secure storage, and restricted access measures to protect your information. However, please note that no system can guarantee 100% security.

5. Data Retention

We retain personal and transaction data for as long as your account is active, or as required by applicable financial and regulatory laws.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

Access, correct, or delete your personal data
Request a copy of your transaction history
Opt out of marketing communications
Withdraw your consent to location tracking or data processing

7. Children’s Privacy

Our Services are intended for users aged 18 and above. We do not knowingly collect data from minors.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on our app and website with a new “Last updated” date.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:
Amperoid
Website: www.Amperoid.com
Email: [support@Amperoid.com]